Metro Bus Service Trully Appalling

<p>The Metro Bus service has become the worst in the past two weeks, I normally take a Sandton Express bus from Westgate (Roodepoort bus terminal) and the driver is always late. The bus should leave exactly at half past 6 but the driver decides to pitch at 7am, when it happened the 1st time we understood but it has become a habit. Thus very same driver used to drive the 7am Sandton Express bus and even then he was always late. This driver clearly does not ****ct our time as commuters nor does he ****ct his job and his company's reputation. I have always known Metro bus to be the only best bus in Gauteng but this experience has changed my perception on how I view the company. Can something be done please what happened to excellent service?</p>