1 reviews | Active since Jan 2017

12 Jul 2017, 18:12

Defy Fridge

<p>I bought a Defy fridge from Metro Lifestyle Montana a year ago. I got a 5-year warranty on the fridge. 6 to 8 Month down the line my fridge broke for the first time. Defy came out and fix the fridge. 2 Weeks ago the fridge broke for the second time and they didn’t even have the parts to fix the rusted fan.</p> <p>The service manager – Danny said that I can get a new fridge and they will sort out the paperwork with Metro Lifestyle Metro. After I selected a new fridge they delivered my new fridge today (12/07/2017) and can you believe it is the wrong fridge. All the stickers inside the fridge indicate that it is the fridge I ordered but if you compare the fridge model online the inside of the fridge does not have all the parts. Even the instruction manual shows all the parts but does not correspond with the fridge I got. Do not buy appliances from metro because you don’t even know if you are paying for the original product.</p> <p>I want the problem to be fixed. After all this inconvenience, I had to throw away food, pay in R2200 extra for the wrong fridge.</p>

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