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babalwajebe B
1 reviews | Active since Jul 2017
24 Apr 2024, 19:04
Disappointed with Metro Lifestyle Fabric & Home online shopping experience!
I recently placed an order for a fridge at Metro Lifestyle Fabric & Home, but unfortunately, my order was cancelled due to a "pricing error." I understand mistakes happen, but what concerns me is the lack of communication since then.
My emails haven't been answered, and resolving the situation seems to be on hold. The delay also disrupts my original delivery timeframe.
I'm still interested in purchasing the fridge, but achieving a fair solution and getting some customer service attention would be greatly appreciated!
Hoping for a swift response from Metro Lifestyle Fabric & Home!
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Metro Lifestyle's replyOfficial
25 Apr 2024, 13:41Good Day Babalwa,
We are sorry to hear about your experience with our online website. We have escalated this to management which has gotten into contact with you. We sincerely hope we come to an amicable resolution.
We are sorry to hear about your experience with our online website. We have escalated this to management which has gotten into contact with you. We sincerely hope we come to an amicable resolution.
Metro Lifestyle's reply25 Apr 2024, 13:41
Official
Good Day Babalwa,
We are sorry to hear about your experience with our online website. We have escalated this to management which has gotten into contact with you. We sincerely hope we come to an amicable resolution.
We are sorry to hear about your experience with our online website. We have escalated this to management which has gotten into contact with you. We sincerely hope we come to an amicable resolution.