3 Month Old Fridge

I bought a brand new fridge from Metro 1 July.<br> <br> Last night I noticed my fridge is getting hot and there's a burning smell.<br> <br> I immediately removed the shelf and the back covers only to find the evaporation fan seized up. It's so hot you cant even touch it.<br> <br> This morning I phoned Metro and Defy and they told me they have to log a call and then a technician will come out and check it which will take two to four days.<br> <br> I have asked the lady what must I do with all my food as this is a three month old fridge now I must wait 2 to 4 days. She told me there is nothing she can do.<br> <br> I then told her I am going to take it further and she told me I can do what I want, I can report it just where I want as that's the procedure.<br> <br> Now is this the customer service you deserve after spending almost R10000 on a fridge that last 113 days???<br> <br> The part cost R280 that needs to be replaced