1 WEEK STILL WAITING

On Thursday the 30th of November I went to Metro Lifestyle - Montana - For 2 days I could not get through on their telephone lines. I was interested in buying fridges. As I went to the appliance department - their was NOBODY to assist. I found a guy - Imran - who was busy with a video call on his cellphone - which I determined was with his child as I could hear the laughter. He did not end the call. I gave the model no i was interested in and told him that I could not find it on their display - he walked to the display area - still busy with the phone - he returned and told me me they don't have stock on the floor. I showed him in the catalogue exactly what I wanted and stressed the fact that I need 2 of the exact same fridge / freezer combos. He the ended the call and said he has to call his boss to get the price. I negotiated the delivery cost. I paid thhe full price and he took the slip to another manager, because he charged R500 delivery instead of R150.00. He told me that he will call me on Friday if any problem arises with the delivery, but that the items will be delivered on Monday at the latest. I received NO feedback on Friday and Friday late afternoon called again to enquire - I first had to call the Centurion branch to get a cell no - because I again couldn't get through on the landlines. HE them told me that they have no stock, but will have it on Wednesday, delivery will then take place on Thursday. Today is Friday and I did not even had a phone call from Imrhan. The marketer Deon send me a few messages after I lodged a complain on Facebook. He said he brought this under managements attention - Still no response