1 reviews | Active since May 2016
METRO SELLING FAULTY FABRIC/GOODS TO CUSTOMERS - BAD AFTER SALE SERVICE
<p>I bought clothing for my husband of almost R6k. I returned a Polo shirt (which had a hole on the sleeve of the shirt). I took another shirt in the place of the one I returned and paid some odd Rand in. When I paid the difference (for the new shirt) I did not get back my original slip. Now after a few months, the one Polo jean which I bought also got a whole between the legs. My husband only worn it for 3-times. When I wanted to return the Polo pants (obviously without the slip as I did get the original slip back) they did not want to replace the Polo pants and I found that the Polo shirt which I brought back was even hanging back on the floor (with the hole in the sleeve) for someone else to purchase. I completely understand that a store cannot replace everything without a slip, but I did not return the pants because I no longer wants it, I brought it back because the material/fabric is definitely not Polo quality as my husband worn it only 3-times (!!). Now I have to loose almost R700. That is unacceptable. And that after I specifically inquired whether the Polo pants were original Polo brand, which the salesperson confirmed. Who knows whether this pants were also a "returned version" of someone else that had brought it back!!</p>
