Metro Clock & Watch Repair (Doringkloof Mall - Centurion)

I handed my Swiss Cuckoo Clock (original) in 22 February 2024 at Metro Clock & Watch Repair. The technician assured me that they will be able to service it and repair at a cost of R3500.00 They also informed me that the repair time can be up to 3 months and worst case 6 months. I was due to get my clock back in August. After numerous calls from my side to them I gave them extention time to get the job done, Then after I visited the store 4th September 2024 my clock was not fixed after I got home, I toke the clock back the following day. I was assured again by the Technician that my clock will be done on the 30th September 2024 Upon the technician instruction I went back to the store as per the technicians instruction. Yet again my clock was still not fixed. They told me again that I will get my clock today 09 October 2024 and still no word. I know the craft for technicians are scares with that type of trade, Been **** too and been kept on a line is unexpectable to say the least. I will follow up again this week and exercise my options on legal action on service paid for that was and still not rendered. I got a Swiss Clock Repair Shop in Switzerland Geneve where I will send my other clocks for repair. I am disappointed on Management from Metro Clock & Watch Repair. I can only give my opinion on customers to rather get your clocks back to the original manufactures for repairs. I know it will cost more, with that been said, they do not lie and promptly inform their customers on repair status accordingly.