water meter key pad just stopped working and was asked to buy another one for R1200. after the meter was replace 3months ago..

I’m extremely dissatisfied with the level of service I received. The experience was marked by:

Poor overall service quality

Lack of urgency in addressing issues

Repeated delivery of incorrect or misleading information

A general lack of communication and updates

No coordination among staff or departments

A clear need for better staff training

Repeated mistakes despite previous feedback

This situation has been frustrating and disappointing. I hope immediate steps are taken to address these issues and improve the service going forward.