MDSA... their product and service delivery is a #WIN !

This was a real #WIN !!! Some months ago I bought a Nokta Simplex+ from a MDSA retailer in Cape Town. It is a great piece of equipment and I did many hours of detecting in all sort of environments, from sea and rivers, to beach, field and parks.

While I was detecting in the bushveld, in between tall grass, rocks and thorn trees, I noticed a possible glitch in the tones.

I called MDSA on Thursday last week, and explained what happened... They sent a courier to meet me back in Johannesburg on Friday at 13h00. Their representative, ERWEE, called me Monday morning to inform me that the unit had arrived in Cape Town, and that they will replace the coil. I received several calls from Erwee, keeping me informed, and to day the unit will be returned overnight. He also confirmed that it did not impact at all on the two year warranty on the unit. I received the unit Tuesday afternoon.... this MUST be some record in service delivery ! Cant wait to start detecting again. Thanks Erwee and MDSA for a great product and GREAT service.