Pathetic service

I was trade tested on the 24-26 Nov 2014 & haven't got my certificate yet. I did a follow up in January and was told that I will get my certificate end of February. I called again mid March and it seemed i have to re-explain the matter every time as i call through and still not get help. I called Merseta ***) again beginning of April & personally went to Indlela, only to hear different stories. Angie from merseta told me one of the modules didn't have a pass date, and promised to rectify that with Indlela, made a follow up on the 6th of May, only to find nothing has been done. Another lady promised making a follow up and getting back to me on the 14th of April. But, why should I always phone merseta to tell them to do thier job, this simply tells me that they all dnt do thier jobs. I know they dealing with thousands of people, but a matter like this should be priority. People who did their certificates with Indlela at the same time as me now have their certificates, I wholeheartedly regret doing my millwright trade test with Merseta.