Pathetic service

<p>I submitted an application for a trade test on the 10/02/2017. I was told that it would take between 3 to 4 weeks to get a response as to weather it was approved or not. Going onto the 5th week I called the call centre for feedback and was transferred to the Musgrave branch where we submitted the application. I spoke to someone by the name of Yogi Pillay who checked on the system and advised me that the trade test was approved and someone will call me during the course of the next week. Nobody called me so I called the call centre again and was told not to worry as it has been approved and someone will call me. This has been happening every week since then but still no response. Merseta claims to help so many people get trade tested but am unsure that that is true. The service is pathetic.</p>