DONT BUY ANYTHING ONLINE FROM LEROY MERLIN, YOU WILL BE PROMISED A DAY, AND BE LUCKY IF YOU GET IT IN A WEEK.

LEROY MERLIN are you alive or dead? You’re trying to get customers, but you’re messing with the ones you have.

Your call Centre, has been phoned 9 or more times to find out where my order is that was promised delivery on FRIDAY.

Your call Centre people are untrained, they talk so softly on the phone I wonder if the call dropped! Their ENGLISH for the most is inexplicable. How can you hire people who don’t have a good command of the English language, and can SPEAK UP? You offer no training. Most of your call Centre put me on hold with me saying one sentence. I had to scream at them to NOT PUT ME ON HOLD. LOUD BLARING MUSIC WHICH WENT ON FOR 5 MINUTES.

Eventually I called my son to find out what was going on. Because yesterday they told me, without any sincerity that my order of 7,000 bricks would come this morning. They tell you any **** just to get you off the phone. I am so disgusted with Leroy Merlin’s call center’s lack of integrity, intelligence, and knowledge of what you sell. If these are the only people you can hire for your call Centre, boy is South Africa in trouble. We have good, decent, unemployed people, who sadly, because they are the dreaded white race, you won’t employ. You’re doing to the whites what the whites did to the blacks 40 to 50 years ago. Which DOES NOT MAKE IT RIGHT. Our country has blackouts, things don’t work, there are huge potholes in the roads. No post delivered to our homes. Go to DUBAI IF YOU WANT TO SEE HOW THINGS ARE DONE CORRECTLY AND ON TIME.

Really I’m just so sick of Leroy Merlin, I’m going to HELLO PETER to tell my story.

DR CINDY HODGKISS