nL
neil L
1 reviews | Active since Jun 2012
04 Jun 2018, 10:45
ZERO service
Have been waiting for over a month for a refund . for items i paid for that have not been delivered . Refund was promised 3 weeks ago !!
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Replies (2)
Merkado's replyOfficial
04 Jun 2018, 11:29Dear Lawrence
Please accept our sincere apologies for the inconvenience you may have experienced in respect to your recent order.
At Merkado, we take pride in ensuring our customers satisfaction. Unfortunately, we did not meet your or our own expectations.
I will follow up on your refund and provide you with feedback as soon as possible.
Regards
Customer Care
Best regards,
Merkado's reply04 Jun 2018, 11:29
Official
Dear Lawrence
Please accept our sincere apologies for the inconvenience you may have experienced in respect to your recent order.
At Merkado, we take pride in ensuring our customers satisfaction. Unfortunately, we did not meet your or our own expectations.
I will follow up on your refund and provide you with feedback as soon as possible.
Regards
Customer Care
Best regards,
nL
neil L's updateReviewer Update
05 Jun 2018, 16:22So after this comment : "At Merkado, we take pride in ensuring our customers satisfaction. Unfortunately, we did not meet your or our own expectations." its been another 24 hours and no one has made contact , had my money for over a month now !!!
nL
neil L's update05 Jun 2018, 16:22
Reviewer Update
So after this comment : "At Merkado, we take pride in ensuring our customers satisfaction. Unfortunately, we did not meet your or our own expectations." its been another 24 hours and no one has made contact , had my money for over a month now !!!