SG
Sibongiseni G

1 reviews | Active since May 2017

07 Jun 2018, 14:50

WORST CUSTOMER SERVICE - ORDER STILL NOT RECEIVED

WORST SERVICE EVER!!!! I made an order( ********** 83) on the 4/05/2018 and still no response or update when you call no one answers and eventually when someone does they say your order is delaying and they don't know why.

i logged in a ticket(6361) on the 1st June and no one ever bother to attend to it and i had to call for several times still no response.

all i want is my money bac**** this is soooo pathetic!!

0
Replies (1)
Merkado
Merkado's reply11 Jun 2018, 13:12
Official

Dear Sibongiseni Gentsu

Please accept our sincere apologies for the inconvenience you may have experienced in respect to your recent order.

Your refund has been requested and should be done asap.

Once again we apologize for the lack in communication and delay in delivery.

Yours Sincerely

Customer Care Representative
Merkado
Tel: ***
Email:***
W:https://www.merkado.co.za