VERY Very Bad Service - Don't deliver.

Dear Mr Cassim

Please accept our sincere apologies for the inconvenience you may have experienced in respect to your recent order.

At Merkado, we take pride in ensuring our customers satisfaction. Unfortunately, we did not meet your or our own expectations.

As a testament to our strive for perfection, we have taken steps to ensure that this will never happen again.

Kindly provide me with you order number. You can email it to ***.

We apologise for the lack of communication, as well as for the delay.

If you have any further questions or comments regarding this matter, please feel free to contact us.

Yours Sincerely

Customer Care Representative
Merkado
Mandy
Tel: ***
Email: ***
W: https://www.merkado.co.za