Very slow delivery
Order # ********** 77 was placed 27 of March and I was promised 7-21 days delivery. No updates from customer care alerting me to a late delivery. I had to chase them from my side. Was told delivery would only be expeceted 23 of April. Far beyond 21 days delivery. I had to request a refund.
Dear Lisa
Please accept our sincere apologies for the inconvenience you may have experienced in respect to your recent order.
At Merkado, we take pride in ensuring our customers satisfaction. Unfortunately, we did not meet your or our own expectations.
We thank you for your feedback, as a testament to our strive for perfection, we are taking steps to ensure that this will never happen again.
We regret that we could not fulfill your order in time and we are definitely working on making the order process smoother.
Your refund has been requested and proof of refund will be sent to you as soon as it is available.
Yours Sincerely
Customer Care Representative
Merkado
Tel: ***
Email: ***
W: https://www.merkado.co.za
Dear Lisa
Please accept our sincere apologies for the inconvenience you may have experienced in respect to your recent order.
At Merkado, we take pride in ensuring our customers satisfaction. Unfortunately, we did not meet your or our own expectations.
We thank you for your feedback, as a testament to our strive for perfection, we are taking steps to ensure that this will never happen again.
We regret that we could not fulfill your order in time and we are definitely working on making the order process smoother.
Your refund has been requested and proof of refund will be sent to you as soon as it is available.
Yours Sincerely
Customer Care Representative
Merkado
Tel: ***
Email: ***
W: https://www.merkado.co.za
Dear Lisa
Please accept our sincere apologies for the inconvenience you may have experienced in respect to your recent order.
At Merkado, we take pride in ensuring our customers satisfaction. Unfortunately, we did not meet your or our own expectations.
We thank you for your feedback, as a testament to our strive for perfection, we are taking steps to ensure that this will never happen again.
We regret that we could not fulfill your order in time and we are definitely working on making the order process smoother.
Your refund has been requested and proof of refund will be sent to you as soon as it is available.
Yours Sincerely
Customer Care Representative
Merkado
Tel: ***
Email: ***
W: https://www.merkado.co.za
Dear Lisa
Please accept our sincere apologies for the inconvenience you may have experienced in respect to your recent order.
At Merkado, we take pride in ensuring our customers satisfaction. Unfortunately, we did not meet your or our own expectations.
We thank you for your feedback, as a testament to our strive for perfection, we are taking steps to ensure that this will never happen again.
We regret that we could not fulfill your order in time and we are definitely working on making the order process smoother.
Your refund has been requested and proof of refund will be sent to you as soon as it is available.
Yours Sincerely
Customer Care Representative
Merkado
Tel: ***
Email: ***
W: https://www.merkado.co.za
Dear Lisa
Please accept our sincere apologies for the inconvenience you may have experienced in respect to your recent order.
At Merkado, we take pride in ensuring our customers satisfaction. Unfortunately, we did not meet your or our own expectations.
We thank you for your feedback, as a testament to our strive for perfection, we are taking steps to ensure that this will never happen again.
We regret that we could not fulfill your order in time and we are definitely working on making the order process smoother.
Your refund has been requested and proof of refund will be sent to you as soon as it is available.
Yours Sincerely
Customer Care Representative
Merkado
Tel: ***
Email: ***
W: https://www.merkado.co.za
Dear Lisa
Please accept our sincere apologies for the inconvenience you may have experienced in respect to your recent order.
At Merkado, we take pride in ensuring our customers satisfaction. Unfortunately, we did not meet your or our own expectations.
We thank you for your feedback, as a testament to our strive for perfection, we are taking steps to ensure that this will never happen again.
We regret that we could not fulfill your order in time and we are definitely working on making the order process smoother.
Your refund has been requested and proof of refund will be sent to you as soon as it is available.
Yours Sincerely
Customer Care Representative
Merkado
Tel: ***
Email: ***
W: https://www.merkado.co.za