RG
Renny G

1 reviews | Active since Mar 2017

23 Mar 2017, 17:02

Unprofessional Services

<p>Called today 23/03/2017 to get a quote on a projector, was told by sales consultant Bridget that she couldnt help and that i needed to check out their website, I insisted on speaking to the manager and was put through to Dee who was reluctant to give me her name, she also didnt want to assist and when I asked to speak to her senior, told me that she was the senior. She owns the store, if this is her level of service why does she have sales consultants? I found this extremely unprofessional and an absolute waste of time.</p> <p> </p>

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Replies (1)
Merkado
Merkado's reply24 Mar 2017, 08:14
Official

Hi

Thank you for your response. We are sorry to hear that you found the level of service unprofessional and a waste of time.

We at Merkado strive to providing the best service possible and we tried to assist you the best way possible by asking you to assist us in the product that you were particularly interested in from our website, unfortunately you did not give us a chance to assist you and straight away advised us that you are going to hello peter to complain.

For product specification we kindly ask if you send your query to ***

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