1 reviews | Active since Sept 2017
Unfulfilled order with appalling service
Placed an order for a mattress for my baby's cot on 15th August. Despite numerous emails and phone calls I am yet to receive the item. No explanation is provided with empty promises of hearing from them. Bedding ordered from another site came within three days of order. Can't use the cot or the bedding cos STILL WAITING for the MATTRESS from MERKADO. Worst ever online shopping site with disgraceful attitude by customer care representative.
Dear Valued Customer,
We are apologies that your order was delayed, and not delivered within the promised time.
Our aim is to fulfil orders within the shortest time possible, however on this occasion we failed to do so and apologize for the inconvenience.
Kindly call customer services on the below number or alternatively email *** with your order number details so that we can investigate further.
Customer Care
Merkado
***
Dear Valued Customer,
We are apologies that your order was delayed, and not delivered within the promised time.
Our aim is to fulfil orders within the shortest time possible, however on this occasion we failed to do so and apologize for the inconvenience.
Kindly call customer services on the below number or alternatively email *** with your order number details so that we can investigate further.
Customer Care
Merkado
***