NM
Nompumelelo M

1 reviews | Active since Jul 2017

07 Jul 2017, 11:19

Unfulfilled order

<p>Order and payment was processed on the 27th of May with a delivery time of 7 to 20 days.</p> <p>I'm still waiting for the goods to be delivered. I sent an email requesting a refund and haven't recieved a response. In all my online shopping experience this has been the worst... so frustrated by this!!!!</p>

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Replies (1)
Merkado
Merkado's reply28 Aug 2017, 11:21
Official

Dear Valued Customer,

We are apologies that your order was delayed, and not delivered within the promised time.

Thank you for bearing with us till your order was fulfilled. We aim to fulfil orders within the shortest time possible, however on this occasion we failed to do so, we apologize for any inconvenience.

Look forward to seeing you again, please check out our new www.merkado.co.za for regular updates and new product lines.

Kind regards

Customer Care Rep

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