1 reviews | Active since Nov 2015
This is **** never buy goods on this website
I ordered my goods on 18 December I only got a notification 10 January that order has been dispatched via courier. Each time I tried to call to check on my order the phones went to voice mail.My helper received the parcel on 11 January which was yesterday ,in the evening when I opened the parcel there was only a pre- used envelope with another customer details and inside there was a little micro chip of some sort . This is **** which needs to be urgently halted.
Dear Sarah
Please accept our sincere apologies for the inconvenience you may have experienced in respect to your recent order.
At Merkado, we take pride in ensuring our customers satisfaction. Unfortunately, we did not meet your or our own expectations.
As a testament to our strive for perfection, we have taken steps to ensure that this will never happen again.
We deeply value your relationship with Merkado and are committed to providing you with the highest level of service simply because our customers deserve the very best.
If you have any further questions or comments regarding this matter, please feel free to contact us.
Yours Sincerely
Customer Care Representative
Merkado
Mandy
Tel: ***
Email: ***
W: https://www.merkado.co.za
Dear Sarah
Please accept our sincere apologies for the inconvenience you may have experienced in respect to your recent order.
At Merkado, we take pride in ensuring our customers satisfaction. Unfortunately, we did not meet your or our own expectations.
As a testament to our strive for perfection, we have taken steps to ensure that this will never happen again.
We deeply value your relationship with Merkado and are committed to providing you with the highest level of service simply because our customers deserve the very best.
If you have any further questions or comments regarding this matter, please feel free to contact us.
Yours Sincerely
Customer Care Representative
Merkado
Mandy
Tel: ***
Email: ***
W: https://www.merkado.co.za
Dear Sarah
Kindly advise if your issue were resolved.
Yours Sincerely
Customer Care Representative
Merkado
Mandy
Tel: ***
Email: ***
W: https://www.merkado.co.za
Dear Sarah
Kindly advise if your issue were resolved.
Yours Sincerely
Customer Care Representative
Merkado
Mandy
Tel: ***
Email: ***
W: https://www.merkado.co.za
