1 reviews | Active since Feb 2010
They went out of their way to help! Can't believe this!
<p>I wrote previously about how I ordered a headlamp from Merkado so that I can use it to run at night. I have an eye problem so can;t see that well without a very strong light. I bought a headlamp from MERKADO but unfortunateky the CHARGER did not work so I could not charge it or use it. MERKADO contacted me and asked me to courier it back to them, AT THEIR COST. They then shipped me another headlamp with a working charger ALSO AT THEIR COSTS. Merkado really went out of their way to correct their mistake and I am extremely impressed with their excellent service.</p> <p> </p> <p>Thank you Merkado!!</p>
Dear Valued Customer,
Your very welcome!
Thank you for your positive comments. We are very pleased to know that once again Merkado was of great help to you.
We at Merkado take pride in providing the best service to our customers, it is always a great pleasure to be acknowledged for our hard work, efforts and services.
Look forward to seeing you again, please check out our new www.merkado.co.za for regular updates and new product lines.
We really appreciate the positive feedback thank you once again for supporting our business.
Kind regards
Customer Care Rep
*** ***0
Dear Valued Customer,
Your very welcome!
Thank you for your positive comments. We are very pleased to know that once again Merkado was of great help to you.
We at Merkado take pride in providing the best service to our customers, it is always a great pleasure to be acknowledged for our hard work, efforts and services.
Look forward to seeing you again, please check out our new www.merkado.co.za for regular updates and new product lines.
We really appreciate the positive feedback thank you once again for supporting our business.
Kind regards
Customer Care Rep
*** ***0