1 reviews | Active since Aug 2016
TAKING MONEY AND NOT PROVIDING GOODS!
OK I FEEL THAT I AM NOT BEING TAKEN SERIOUSLY!
SO, THIS IS MY NEXT STEP, YOU HAVE NOW TAKEN MY ITEM AND NOT EITHER PROVIDED A REFUND OR AN EXCHANGE AND THAT IS THEFT.
I WILL GIVE MERKADO ANOTHER 24 HOURS TO GET BACK TO ME WITH A PROPER SOLUTION OR I WILL MAKE SURE I GO TO THE POLICE STATION TO LAY A FORMAL COMPLAINT OF THEFT. I WILL GET ALL THE ABOVE PARTIES INVOLVED UNTIL I GET MY MONEY BACK OR THE EXCHANGED ITEM!
IF YOU CONTINUE TO IGNORE ME I HAVE NO OTHER CHOICE!
Dear Tanya
As previously communicated to you, the item has been requested from the warehouse, we are awaiting it's arrival at our offices and it will be dispatched to you on overnight courier.
Please advise which you would prefer, a refund or your product as a refund was offered to you previously and you opted to wait for the replacement item.
Please confirm if you will continue to wait or if I can request a refund for the item.
Looking forward to your reply.
Yours Sincerely
Customer Care Representative
Merkado
Tel: ***
Email:***
W:https://www.merkado.co.za"
Dear Tanya
As previously communicated to you, the item has been requested from the warehouse, we are awaiting it's arrival at our offices and it will be dispatched to you on overnight courier.
Please advise which you would prefer, a refund or your product as a refund was offered to you previously and you opted to wait for the replacement item.
Please confirm if you will continue to wait or if I can request a refund for the item.
Looking forward to your reply.
Yours Sincerely
Customer Care Representative
Merkado
Tel: ***
Email:***
W:https://www.merkado.co.za"