NP
Nicolaas P

1 reviews | Active since Dec 2009

25 Jun 2018, 14:22

******** & *****s

Ticket number 6901 ordered on 17th April, still no delivery after numerios e-mails. Everytime you get the same lame excuse for a aswer. The respons from the so called customer service (hehehehe what service) is a gerenic e-mael with the same stupit lame excuse. They don't aswer the phone you can phone as many times as you whant.

Steps will be taken.

BEWARE PEOPLE NEVER EVER BUY FROM MERKADO. This was my first and last time.

Now check the same useless gerenic repons from them.

0
Replies (1)
Merkado
Merkado's reply27 Jun 2018, 07:49
Official

Hi Nick Pritchard,

Please accept our apologies for the delay in you order. We are experiencing customs issue and are working with customs to release our consignments.

In the mean time we have also released a new order from our warehouse and are awaiting a new ETA.

Kindly advise if you still wish to wait for this order or opt for a refund.

We humbly apologize for the inconvenience caused.

Yours Sincerely

Customer Care
Merkado
Tel: ***
Email:***
W:https://www.merkado.co.za