RIDICULOUSLY POOR SERVICE/ASSISTANCE/MANAGEMENT!
I highly recommend you avoid using Merkado. Since the 6th April which is over 2 months I have been waiting for an exchange and nothing has happened. No management to hear from! No service delivery! Poor assistance! Not worth the frustration.
Dear Tanya
Please accept our sincere apologies for the inconvenience you may have experienced in respect to your recent order.
The item has been requested from the warehouse , we are awaiting it's arrival at our offices and it will be dispatched on overnight courier to you.
Once again we apologize for the lack in communication and delay in delivery.
Yours Sincerely
Customer Care Representative
Merkado
Tel: ***
Email:***
W:https://www.merkado.co.za"
Dear Tanya
Please accept our sincere apologies for the inconvenience you may have experienced in respect to your recent order.
The item has been requested from the warehouse , we are awaiting it's arrival at our offices and it will be dispatched on overnight courier to you.
Once again we apologize for the lack in communication and delay in delivery.
Yours Sincerely
Customer Care Representative
Merkado
Tel: ***
Email:***
W:https://www.merkado.co.za"