MR
Mark R

1 reviews | Active since Nov 2017

16 Nov 2017, 10:25

Reactive Service

Eventually received order after 5 weeks. Required constant prodding for information. Reactive service culture. Most of their phone lines do not work which made me worry they weren't legitimate. They are legitimate and you do receive your goods but I wouldn't expect fast deliveries. Lady I spoke to was nice enough and reacted quickly once I was able to make contact.

0
Replies (1)
Merkado
Merkado's reply22 Nov 2017, 11:01
Official

Thank you for your feedback.

Apologies for the delay regarding your specific order.

Phone lines due to be upgraded shortly - don't forget to check us out for black Friday sales.

Looking forward to hearing from you again -

Thank you

Merkado

Customer care