1 reviews | Active since Mar 2018
Order not received
I have been waiting for 2 months. Order not received. The product on my initial order was not available so I was requested to choose a replacement product. I did, even paid the difference, but I still didnt receive anything. I'll never order anything else from Merkado.
Dear Mabusha Mabetoa
Please accept our sincere apologies for the inconvenience you may have experienced in respect to your recent order.
At Merkado, we take pride in ensuring our customers satisfaction. Unfortunately, we did not meet your or our own expectations.
As a testament to our strive for perfection, we have taken steps to ensure that this will never happen again.
I will investigate the delay and advise asap.
We apologise for the lack of communication.
If you have any further questions or comments regarding this matter, please feel free to contact us.
Yours Sincerely
Customer Care Representative
Merkado
Tel: ***
Email: ***
W: https://www.merkado.co.z
Dear Mabusha Mabetoa
Please accept our sincere apologies for the inconvenience you may have experienced in respect to your recent order.
At Merkado, we take pride in ensuring our customers satisfaction. Unfortunately, we did not meet your or our own expectations.
As a testament to our strive for perfection, we have taken steps to ensure that this will never happen again.
I will investigate the delay and advise asap.
We apologise for the lack of communication.
If you have any further questions or comments regarding this matter, please feel free to contact us.
Yours Sincerely
Customer Care Representative
Merkado
Tel: ***
Email: ***
W: https://www.merkado.co.z