1 reviews | Active since Apr 2018
no delivery or response to requests...
On the 12.4. I placed an order with the request to post it to a friend. On the 18, I tried to reach them - it's impossible! I used the contact form and was given a ticket nr. "usually someone will reply within 24 hours" - it's the 30.4., still no reply nor delivery... No phone nr. gets through to a living person.... What a ****!
Dear Mr Vogt
Please accept our sincere apologies for the inconvenience you may have experienced in respect to your recent order.
At Merkado, we take pride in ensuring our customers satisfaction. Unfortunately, we did not meet your or our own expectations.
As a testament to our strive for perfection, we have taken steps to ensure that this will never happen again.
Please provide me with your order number and I will investigate the delay.
We apologise for the lack of communication.
If you have any further questions or comments regarding this matter, please feel free to contact us.
Yours Sincerely
Customer Care Representative
Merkado
Tel: ***
Email: ***
W: https://www.merkado.co.za
Dear Mr Vogt
Please accept our sincere apologies for the inconvenience you may have experienced in respect to your recent order.
At Merkado, we take pride in ensuring our customers satisfaction. Unfortunately, we did not meet your or our own expectations.
As a testament to our strive for perfection, we have taken steps to ensure that this will never happen again.
Please provide me with your order number and I will investigate the delay.
We apologise for the lack of communication.
If you have any further questions or comments regarding this matter, please feel free to contact us.
Yours Sincerely
Customer Care Representative
Merkado
Tel: ***
Email: ***
W: https://www.merkado.co.za
Dear Mr Vogt
Please accept our sincere apologies for the inconvenience you may have experienced in respect to your recent order.
Please provide me with your order number and I will investigate the delay.
We apologise for the lack of communication.
If you have any further questions or comments regarding this matter, please feel free to contact us.
Yours Sincerely
Customer Care Representative
Merkado
Tel: ***
Email: ***
W: https://www.merkado.co.za
Dear Mr Vogt
Please accept our sincere apologies for the inconvenience you may have experienced in respect to your recent order.
Please provide me with your order number and I will investigate the delay.
We apologise for the lack of communication.
If you have any further questions or comments regarding this matter, please feel free to contact us.
Yours Sincerely
Customer Care Representative
Merkado
Tel: ***
Email: ***
W: https://www.merkado.co.za