1 reviews | Active since Dec 2016

28 Dec 2016, 19:25

No delivery

<p>We spent R1357.12 through merkado end October 2016 and through endless battles we are still awaiting a product. </p> <p>I also emailed customer services multiple times asking what's going on with little or no response. the best one gets is a 'we experienced delays and it will be delivered in a week'... which I've heard about 3times.</p> <p>It's also rather amusing how they could collect a faulty car delivered asap and then we just get zero service further.</p> <p>And to top it off they blocked me from their Facebook account after I placed a review stating the above. </p>

0
Replies (2)
Merkado
Merkado's reply08 Feb 2017, 16:27
Official

We strive to provide an excellent and efficient service .If you are unhappy with our products and service ,we would appreciate if you give us a chance to address your concerns before leaving negative feedback ,feel free to contact us on our website www.merkado.co.za, email - *** or telephonically on ***,.We aim to resolve your queries .We duly apologize for the inconvinience caused.

Merkado
Merkado's reply08 Feb 2017, 16:28
Official

We strive to provide an excellent and efficient service .If you are unhappy with our products and service ,we would appreciate if you give us a chance to address your concerns before leaving negative feedback ,feel free to contact us on our website www.merkado.co.za, email - *** or telephonically on ***,.We aim to resolve your queries .We duly apologize for the inconvinience caused.