NP
Nicolaas P

1 reviews | Active since Dec 2009

15 Jun 2018, 10:18

Most useless pathetic excus for a business

Merkado is the most pathetic excuse for a on line business I have ever seen. There is no service no commitment from them totally bad. I’m going to open a case of ***** and theft against them. I ordered goods from them on the 17th April, still no delivery. Correspondence to their customer care centre generates a generic reply. Please never ever make use of them.

Not happy at all with them, they should close their doors. Bunch of ******.

0
Replies (1)
Merkado
Merkado's reply18 Jun 2018, 08:14
Official

Dear Customer

Please accept our sincere apologies for the inconvenience you may have experienced in respect to your recent order.

At Merkado, we take pride in ensuring our customers satisfaction. Unfortunately, we did not meet your or our own expectations.

Kindly provide me with your order number and I will investigate the whereabouts of your item.

If you have any further questions or comments regarding this matter, please feel free to contact us.

Yours Sincerely

Customer Care Representative

Merkado


Tel: ***

Email: ***

W: https://www.merkado.co.za