MN
MICHELLE N

1 reviews | Active since Apr 2018

11 Apr 2018, 08:58

MERKADO WORST ONLINE COMPANY

Worst Service ever. Ordered and paid for a specific item, never received it and now struggling for almost 6 months to get refunded.

0
Replies (2)
Merkado
Merkado's reply11 Apr 2018, 09:05
Official

Dear Mrs Van Niekerk

Please accept our sincere apologies for the inconvenience you may have experienced in respect to your recent order.

At Merkado, we take pride in ensuring our customers satisfaction. Unfortunately, we did not meet your or our own expectations.

Kindly provide me with your order number and I will investigate and provide you with feedback asap.

Yours Sincerely


Customer Care Representative

Merkado

Mandy

Tel: ***

Email: ***

W: https://www.merkado.co.za

Merkado
Merkado's reply11 Apr 2018, 09:13
Official

Dear Mrs Van Niekerk

I recieved your email and have responded accordingly. I have escalated this matter to teh finance manager and feedback wil be provided asap.

Yours Sincerely


Customer Care Representative

Merkado

Mandy

Tel: ***

Email: ***

W: https://www.merkado.co.za