1 reviews | Active since Jun 2018
Merkado is a **** online store
I ordered an item on the 2nd May 2018, was told the item will be delivered in 7 to 14days time. Im still awaiting their delivery. I've sent many emails, called the customer service number, initially they were picking up, lately the phone is just ringing, my guess is that they have somehow saved my number and just don't want to pick it up anymore. I think this is a ****, the worst part is that I was referred by the guys at Samsung in Fourways crossings to merkado.
"Dear Customer
Please accept our sincere apologies for the inconvenience you may have experienced in respect to your recent order.
Kindly provide me with your order number.
Once again we apologize for the lack in communication and delay in delivery.
Yours Sincerely
Customer Care Representative
Merkado
Tel: ***
Email:***
W:https://www.merkado.co.za"
"Dear Customer
Please accept our sincere apologies for the inconvenience you may have experienced in respect to your recent order.
Kindly provide me with your order number.
Once again we apologize for the lack in communication and delay in delivery.
Yours Sincerely
Customer Care Representative
Merkado
Tel: ***
Email:***
W:https://www.merkado.co.za"
Dear Mr Majolla
Apologies for the delay. The item still has not arrived, may we issue you with a full refund.
We regret that we could not fulfill your order in time and will work at making our processes smoother and easier and delivery timeous.
If you want a refund, kindly send us your banking details via email to ***.
Regards
Customer Care
Dear Mr Majolla
Apologies for the delay. The item still has not arrived, may we issue you with a full refund.
We regret that we could not fulfill your order in time and will work at making our processes smoother and easier and delivery timeous.
If you want a refund, kindly send us your banking details via email to ***.
Regards
Customer Care