DON'T BUY FROM MERKADO SA!
It would seem that Merkado have no intention in providing a service. They will provide you with below average goods, then make promises to refund/exchange but then never do. For weeks now I have been promised a refund and an exchange and here I am with the parcel in toe, NO REFUND and NO EXCHANGE. This site is not for anyone wanting service, value for money or quality of goods.
Dear Tanya
Please accept our sincere apologies for the inconvenience you may have experienced in respect to your recent order.
Kindly note that your refund was done yesterday. Please check your bank records.
We apologise for the lack of communication, as well as for the delay.
If you have any further questions or comments regarding this matter, please feel free to contact us.
Yours Sincerely
Customer Care Representative
Merkado
Tel: ***
Email: ***
W: https://www.merkado.co.za
Dear Tanya
Please accept our sincere apologies for the inconvenience you may have experienced in respect to your recent order.
Kindly note that your refund was done yesterday. Please check your bank records.
We apologise for the lack of communication, as well as for the delay.
If you have any further questions or comments regarding this matter, please feel free to contact us.
Yours Sincerely
Customer Care Representative
Merkado
Tel: ***
Email: ***
W: https://www.merkado.co.za