1 reviews | Active since Dec 2017
Claims 98 in stock but cannot provide product
The company lists an item on their website (www.merkado.co.za) and allowed me to pay for it, only to tell me it is out of stock and I will get a refund. That same item still shows as having 98 in stock at Bid or Buy at an increased price. But they still claim they cannot get stock.
After I have brought this to their attention the products remain on the sites and allows me to add it to my cart. It has been days now and still they cannot bother to update their website, nor their Bid or Buy items. I had done a lot of research and careful consideration to place my order and getting the products was important.
I find it very unprofessional to say you are out of stock, only once I have paid, and then I find out that you offer 98 on another website. Customer satisfaction does not seem to be your top priority and your service was not excellent or efficient.
