AG
Andrew G

1 reviews | Active since Jan 2018

23 May 2018, 10:55

Boycott Merkado!

Terrible Service! No delivery in the promised time-frame; and they refuse to respond to tickets or emails.

0
Replies (2)
Merkado
Merkado's reply24 May 2018, 10:20
Official

Dear Mr Gossman

Please accept our sincere apologies for the inconvenience you may have experienced in respect to your recent order.

At Merkado, we take pride in ensuring our customers satisfaction. Unfortunately, we did not meet your or our own expectations.

Your refund has been requested from Payfast and should reflect in your account with in 7 working days.

We apologise for the lack of communication, as well as for the delay.

If you have any further questions or comments regarding this matter, please feel free to contact us.

Yours Sincerely

Customer Care Representative
Merkado
Tel: ***
Email: ***
W: https://www.merkado.co.za

AG
Andrew G's update24 May 2018, 10:42
Reviewer Update
Thank you for your apology and processing of refund. Much appreciated.