PH
Peggy H

1 reviews | Active since Nov 2017

04 Dec 2017, 09:36

Bad Service

Our review on Trust pilot was also answered Merkado to tell us to call the customer care no or email them. Well we have been trying for the last hour and it goes to mailbox our emails are also not answered. We have asked to have our money refunded but nothing yet. Bad Service

0
Replies (1)
Merkado
Merkado's reply04 Dec 2017, 18:56
Official

Good Afternoon,

At present we are experiencing technical intermittent issues which are affecting our telephone lines which are currently being investigated.

Apologies for the delay on processing your refund kindly check your account, proof of the refund has also been sent to your email.

If you have any further queries please do not hesitate to contact us on the below number between 9am – 5pm or alternatively please email us on *** and we are more than happy to assist.

Thank you

Customer

Tel: ***