EH
Elzette H

1 reviews | Active since Nov 2017

01 Nov 2017, 09:16

Bad service

Struggling with this company at the moment. They don't answer their phones (what kind of company does that??) and only came back to me via email saying that "yes - I should have received my order by now, but due to an unexpected delay this has not happened!!! Asking for an ETA - but no answer.... It's been over 2 weeks now - if you don't have stock - WHY do you take full payment????

0
Replies (1)
Merkado
Merkado's reply01 Nov 2017, 13:25
Official

Good Afternoon,

Kindly provide us with your order number.

All orders that have been placed 2 weeks ago have sadly been affected by a customs delays and are trying our level best to have our shipments released.

Tracking numbers

Please bear with us

Customer care Rep

Merkado

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