"The best or Nothing" more like "The Worst

i submitted an urgent query on Friday to a sales consultant that sold me the car Angela Baloyi and i have not received feedback, i then sent an email to the FNI this morning Michelle Taljaard and my email clearly specifies that its urgent because my car is due for a service in 4 days, i haven't even received an acknowledgement of receipt email, i need someone to live up to "The Best of Nothing" values of Mercedes Benz

Its regarding this query thus far its looking like i'm going to experience "The worst or Nothing"at all