DM
Dali M

1 reviews | Active since Nov 2016

08 Nov 2016, 11:37

Poor customer service

<p>I have been driving a JEEP WRANGLER for almost 2 years now;I thought that the quality of brand will equate to the quality of service, Damn, I was mistaken, I sent my car for service, main issue was to change brake pads and disk; but i was told that they will have to skeem the disc to stop the funny whistle sound; ( the manager at the service dep just return my car as it is not attending to the whistle sound I sent it for) the pride of driving Jeep has been dashed to pieces because of the poor service I got from dealer (mercurius in polokwane ). call centre and the dealer called after I rated their services poor but they just made empty promises. The care is still under warranty and I bought it brand new in 2014.</p>

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