CM
Collette M
1 reviews | Active since May 2014
09 May 2020, 10:00
Black hole for your cash
Worst service provider. I ordered and paid on 26/10/19. To date I have not received my order. Whenever I query as to when I will receive my order, they are in production and shipping takes time from the manufacturer. They do not give any updates on your order at all. Do not use this supplier.
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Replies (4)0
Replies (4)CM
Collette M's updateReviewer Update
09 May 2020, 15:44Their lastest bull **** automatic response, their bank account for refunds is also under lockdown ???? but you can still order from them.
Hi
We are limited during lockdown as we not deemed an essential service. If your query is regarding a pending order we are not able to assist in regards to updates and processing of pending orders during lockdown, once lockdown has ended, we can have look into your order. Apologies for the inconvenience
We are also not in a position to process refunds at this time
Any orders that are from Special catalogue, General Catalogue or Preorders catalogues are currently not allowed through international custom unless they are medical items.
Unfortunately level 4 is for local only and does not apply to international shipping, we are still being restricted. Only medical essential items are allowed to pass through customs at current as per our agents
This whole lockdown and covid is putting a huge strain on us.
We are not able to commit to dates and times on pending orders at current.
To ORDER, more info & size charts go to>
www.merchanthunter.co.za
pending order, see >
www.merchanthunter.co.za/pages/delivery-time-frames
Hi
We are limited during lockdown as we not deemed an essential service. If your query is regarding a pending order we are not able to assist in regards to updates and processing of pending orders during lockdown, once lockdown has ended, we can have look into your order. Apologies for the inconvenience
We are also not in a position to process refunds at this time
Any orders that are from Special catalogue, General Catalogue or Preorders catalogues are currently not allowed through international custom unless they are medical items.
Unfortunately level 4 is for local only and does not apply to international shipping, we are still being restricted. Only medical essential items are allowed to pass through customs at current as per our agents
This whole lockdown and covid is putting a huge strain on us.
We are not able to commit to dates and times on pending orders at current.
To ORDER, more info & size charts go to>
www.merchanthunter.co.za
pending order, see >
www.merchanthunter.co.za/pages/delivery-time-frames
CM
Collette M's update09 May 2020, 15:44
Reviewer Update
Their lastest bull **** automatic response, their bank account for refunds is also under lockdown ???? but you can still order from them.
Hi
We are limited during lockdown as we not deemed an essential service. If your query is regarding a pending order we are not able to assist in regards to updates and processing of pending orders during lockdown, once lockdown has ended, we can have look into your order. Apologies for the inconvenience
We are also not in a position to process refunds at this time
Any orders that are from Special catalogue, General Catalogue or Preorders catalogues are currently not allowed through international custom unless they are medical items.
Unfortunately level 4 is for local only and does not apply to international shipping, we are still being restricted. Only medical essential items are allowed to pass through customs at current as per our agents
This whole lockdown and covid is putting a huge strain on us.
We are not able to commit to dates and times on pending orders at current.
To ORDER, more info & size charts go to>
www.merchanthunter.co.za
pending order, see >
www.merchanthunter.co.za/pages/delivery-time-frames
Hi
We are limited during lockdown as we not deemed an essential service. If your query is regarding a pending order we are not able to assist in regards to updates and processing of pending orders during lockdown, once lockdown has ended, we can have look into your order. Apologies for the inconvenience
We are also not in a position to process refunds at this time
Any orders that are from Special catalogue, General Catalogue or Preorders catalogues are currently not allowed through international custom unless they are medical items.
Unfortunately level 4 is for local only and does not apply to international shipping, we are still being restricted. Only medical essential items are allowed to pass through customs at current as per our agents
This whole lockdown and covid is putting a huge strain on us.
We are not able to commit to dates and times on pending orders at current.
To ORDER, more info & size charts go to>
www.merchanthunter.co.za
pending order, see >
www.merchanthunter.co.za/pages/delivery-time-frames
CM
Collette M's updateReviewer Update
09 Aug 2020, 20:17Still no delivery or any communication from merchant hunter, ordered October 2019.
CM
Collette M's update09 Aug 2020, 20:17
Reviewer Update
Still no delivery or any communication from merchant hunter, ordered October 2019.
Merchant Hunter's replyOfficial
01 Sept 2020, 12:00order has been sent, customer will receive by 02/09/2020
https://www.merchanthunter.co.za/a/track/3270
https://www.merchanthunter.co.za/a/track/3270
Merchant Hunter's reply01 Sept 2020, 12:00
Official
order has been sent, customer will receive by 02/09/2020
https://www.merchanthunter.co.za/a/track/3270
https://www.merchanthunter.co.za/a/track/3270
CM
Collette M's updateReviewer Update
03 Sept 2020, 20:38So I eventually got my order after 10 month of waiting for a pre-paid order of R2000.00 plus.
I am pleased I at least got something for my 2K spent BUT 2 pants were supposed to be large the one will pass as large the other however is made for a extremely small person, so I got pantsItoItheIvalueIof R70I I cannot use, money in the water. It's hard to respect someone that has no respect for my hard earned cash. Clearly they did not check the pants before shipping or they just don't care about customer satisfaction and value for money. Send it and tick a box excercise.
Would I order from them again, definitely no.
Would I recommend them, based on service, quality and customer engagement, absolutely no.
Am I happy with their service, definitely no.
Did I get value for money, most definitely not, I wouldn't pay more than R100 a pair. Not worth the R2000 plus spent. They did not even send the peach pants advertised, its exactly what you would find at the China mall or flea market.
Lesson learnt I'm to poor to buy cheap, should have just bought original Freddie's from the get go.
I am pleased I at least got something for my 2K spent BUT 2 pants were supposed to be large the one will pass as large the other however is made for a extremely small person, so I got pantsItoItheIvalueIof R70I I cannot use, money in the water. It's hard to respect someone that has no respect for my hard earned cash. Clearly they did not check the pants before shipping or they just don't care about customer satisfaction and value for money. Send it and tick a box excercise.
Would I order from them again, definitely no.
Would I recommend them, based on service, quality and customer engagement, absolutely no.
Am I happy with their service, definitely no.
Did I get value for money, most definitely not, I wouldn't pay more than R100 a pair. Not worth the R2000 plus spent. They did not even send the peach pants advertised, its exactly what you would find at the China mall or flea market.
Lesson learnt I'm to poor to buy cheap, should have just bought original Freddie's from the get go.
CM
Collette M's update03 Sept 2020, 20:38
Reviewer Update
So I eventually got my order after 10 month of waiting for a pre-paid order of R2000.00 plus.
I am pleased I at least got something for my 2K spent BUT 2 pants were supposed to be large the one will pass as large the other however is made for a extremely small person, so I got pantsItoItheIvalueIof R70I I cannot use, money in the water. It's hard to respect someone that has no respect for my hard earned cash. Clearly they did not check the pants before shipping or they just don't care about customer satisfaction and value for money. Send it and tick a box excercise.
Would I order from them again, definitely no.
Would I recommend them, based on service, quality and customer engagement, absolutely no.
Am I happy with their service, definitely no.
Did I get value for money, most definitely not, I wouldn't pay more than R100 a pair. Not worth the R2000 plus spent. They did not even send the peach pants advertised, its exactly what you would find at the China mall or flea market.
Lesson learnt I'm to poor to buy cheap, should have just bought original Freddie's from the get go.
I am pleased I at least got something for my 2K spent BUT 2 pants were supposed to be large the one will pass as large the other however is made for a extremely small person, so I got pantsItoItheIvalueIof R70I I cannot use, money in the water. It's hard to respect someone that has no respect for my hard earned cash. Clearly they did not check the pants before shipping or they just don't care about customer satisfaction and value for money. Send it and tick a box excercise.
Would I order from them again, definitely no.
Would I recommend them, based on service, quality and customer engagement, absolutely no.
Am I happy with their service, definitely no.
Did I get value for money, most definitely not, I wouldn't pay more than R100 a pair. Not worth the R2000 plus spent. They did not even send the peach pants advertised, its exactly what you would find at the China mall or flea market.
Lesson learnt I'm to poor to buy cheap, should have just bought original Freddie's from the get go.