Worst Service - Mercedes Benz Constantia it’s a no go area

Very bad service from Mercedes benz Constantia.

I reported the engine light and power problem, but they only cleared the engine light and charge me R36 532.07, and give me back the car without the power.

I have been a customer for Mercedes-Benz since 2014. As a loyal customer, I expect a higher level of service and quality repairs from Mercedes-Benz. And I had never experienced the problem where I get the car fixed and have to return the car again to the dealership for an incomplete job (Return job). It’s my first time I am experiencing this and it is very frustrating and inconveniencing.

The service advisor Nigel doesn’t care, I asked him why did you allow the technician to tell you to return the car to me with the same issue i reported, as my service advisor are you not supposed to protect me as a customer. He said I must send the email to the service manager.

When you walk in, it’s like you are in a ****a shop.

Mercedes Benz bought the small Hyundai for delivering their customer.

Mercedes Constantia You will buy the car, but when it’s time to service and maintenance you will suffer. The team doesn’t care, all they need is money.