Utterly DISGUSTING service from DC Cargo motors Springs

<p>Good day</p> <p> </p> <p>I want to lodge a formal complaint against DC Cargo Motors Springs.</p> <p> </p> <p>Will give a brief background of what happened:</p> <p> </p> <p>In May I took my C32 AMG (WZJ468GP) to Cargo Motors as I was having a problem with the vehicle engaging gears. I was told that a new gearbox must be fitted which was done for a hefty amount of close to R60000. I took delivery of the vehicle around a month after it was booked in, which first of all is a long period of time to wait, but I was patient. It had an oil leak after I picked it up which it never had, it was reported to Quinton the next day.</p> <p> </p> <p>On the 27th of September after doing around 1500km with the new gearbox, it did the same whereby it did not want to engage gears. I spoke to Cargo Motors and they send a tow truck to come and pick up the vehicle at my house in Nigel to sort out the gearbox issue. The oil leak was also reported again.</p> <p>I was told today, 11th of October 2016, that the Hydraulic oil pump need to be replaced.</p> <p> </p> <p>I went to pick up my vehicle as I can no longer stand the poor service and lenghty periods of time that you have to wait for feedback from Steven which is never available to take phone calls.</p> <p>Upon delivery of my vehicle around the first corner on my way home I discovered that the belly plate of my vehicle was not bolted on properly to the vehicle and was causing a loud noise. I turned around whereby my vehicle was jacked up and the belly plate was bolted on like it should have been from the beginning. On the journey home I also discovered that my aircon is not blowing air at all, which was working 100% before I booked in my vehicle with them.</p> <p> </p> <p>I tried phoning Steven immediately but he is not reachable for the whole of the afternoon.</p> <p> </p> <p>I am a loyal Mercedes Benz customer and in my 10 years of owning three Mercedes Benz’s I have NEVER experienced this POOR and DISGUSTING customer service anywhere in my life.</p> <p> </p> <p>I would like someone to give me feedback ASAP?</p> <p> </p> <p>NOT A HAPPY CUSTOMER and I feel ****** by Mercedes-Benz SA, because to pay close to R60000 just to get a poorly fixed car?</p> <p> </p> <p>Will you be happy?</p> <p> </p> <p>Mr. FW ******tse</p> <p> ********** 953</p>