JW
John W

1 reviews | Active since Jun 2017

06 Jun 2017, 18:23

The worst customer service ever from Mercedes benz East London

<p>Further to my report yesterday with regards to Mercedes benz East London i would like to say that within 5 hours of my report being submitted Mercedes benz sent me an email to say that my car was fixed and I could come and collect it.</p> <p>But sadly there was no invoice with an explanation as to why it took 2 months to fix my car?</p> <p> I sent Antonio van Heerden an email saying i would like an email with a detailed breakdown of what work was carried out on my car.</p> <p>But even now I am still waiting?</p> <p>Even after 2 months Mercedes Benz fail to see what is the problem with a customer waiting 2 months for their car to be fixed?</p> <p> I will never ever take my car to Mercedes benz East London again.</p>

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