Terrible Service

<p>My 2014 c250 CY92GTGP was towed on last week wednesday to centurion branch, this monday, i got a call saying diagnostic was complete and the car ( which by the way has only 45000km ) needs a fuel pump and they dont have stock in the country and it would take about 15 working days to arrivr in the country, i requested for a courtesy car and ti was told a request wil be sent to head office, i called head office yesterday to inqure as it had been a week without a car and i was told it was declined as the parts will be delivered this week, I asked when excatly it will be delivered i was told i will be called back in 15 minutes, and hr passed, i called back and the agent told me he will get back to me in another 15, 2 hrs went past and i called asking to speak to the manager and was told he is on lunch and will call me after 2pm , next day still no call from manager. Till now, i dont know when the part will be delivered to the dealer. This is the second time i have had terrible service with Merc to the extent that on the 1st November this year, i had to sell My ML250 Bluetec DP25RLGP because it has a problem which they could not fix since Oct 2015, I have had it with this brand, as soon as this car gets out, im selling it and moving to a brand that knows how to treat its customers right.</p> <p>Mercedes Benz, you have shown how pathetic you are and i will NEVER EVER own or drive another Merc..</p>