Terrible Customer Service

I sent my car to be repaired since it hand a problem with the transmission, my car was taken in to be repaired and I was advised that they were waiting for some parts that were ordered to as to complete the repairs on my car. I had to wait 4 working days before the repairs were \supposedly completed". I received the car back on Thursday last week and after driving it for one day I had to take it back on Friday since it had the same problem of the transmission. I was disheartened by the service that was given to me by the staff especially Brendon who went out of his way to make me feel like I was a burden to them. I was at times not transported to work and when I was transported to work the drivers were always late to pick me up. I have been given the run around with regards to the repair of my car as it is I still do not have my car with me and have to rely on public transport in the morning. My experience with Mercedes benz Durban has been a terrible experience and wish that they could improve on their service delivery and customer service because it is appalling. """