1 reviews | Active since Feb 2014
Terrible Client Service
Mercedes-Benz Dealership: The Glen I was so so disappointed and angry today. I was called by Sales Manager to come through to the delearship to take delivery of vehicle I was purchasing (GLB 220d) and to finalize the paper work. When I got there I was made to sit and wait and this took 45 mins because vehicle had not been invoiced as yet and there were other delays. At the end of the day, the sales rep came back to tell me that the deal the has changed, they cannot give me vehicle anymore, because I will not be able to afford it.I was so confused!! And when I was called they had confirmed everything with the bank and I had agreed to take the offer. 1. They wasted my time, had to take time of from work. 2. Wasted I wasted my fuel driving back and forth to the dealership over a period of 3 days. 3. I had cancelled the insurance cover of the vehicle I was trading-in, and later I had to call the insurance company to reinstate my insurance cover. Everything was just a mess at the end of the day.
