Shocking Service

<p>I had an account query that I have been trying to get some clarity on/resolve since 3 April 2017.</p> <p> </p> <p>The call I made earlier to follow up after having ZERO response was so frustrating and left me so angry and upset, I had to end it. Why is it so difficult for employees/companies to do their damn jobs? Why must your customer's be left to do you jobs and feeling this way?</p> <p>Return calls not received as promised. Emails not responded to at all. Online chats never an agent available. Why have an online chat service if you cannot run/operate it? Generally your communication and service leaves a lot to be desired.</p> <p>Overall just really shocking service from such a premium brand.</p> <p>Safe to say that I will NEVER purchase another Mercedes Benz again. I cannot wait to be rid of you!</p>