SERVICE LEAVES ALOT TO BE DESIRED / LACK THEREOF - SALES DONT MATTER

Quite disappointed that i have to go this route. Over the past 2 weeks i have been actively looking for an upgrade to my vehicle. I have sent numerous emails on the website to Mercedes - not ONE reply!!!! My husband called Menlyn twice today and the sales man was supposed to call back - NO PHONE CALL. Called for the Sales Manager - NO REPLY. So i guess my mind i made up and I will go to another brand - dont need this kind of service when you paying so much money, My last 2 vehicles have been Mercedez - very disappointed in the brand