Santon Mercedes-Benz (Sandown Motors, DO NOT TRUST THIER ONLINE PAYMENT SERVICE

I received appalling service from Santon Mercedes-Benz (Sandown Motors). I was firstly de*****ed R53 000, without any sympathies from the branch until I complaint and fought for better and more reasonable service. On the same day I was de*****ed, I was further requested to pay another R53 000 to the branch. To my fault, after a small dent made in the rental car given to me, I was then requested to pay R7 721.92 without any formal documentation, which I find highly ********* and unprofessional business practice. I was more than happy to pay my debt but because of current global (Covid19) and my financial circumstances, I kindly requesting to pay the R7 721.92 in monthly instalments. I am a part-time teacher and explained such to the consultant. I was rudely denied such without any sympathetic recognition. By the kind hearts of my family and friends, I borrowed the money to pay back my debt. I hope no other customer has to deal with this branch the way I did. My family has bought over 9 vehicles from Mercedes-Benz over the past two decades. We have never received such appalling service from the franchise. I can formally state, due to the serviced we have currently received, Mercedes-Benz has lost a loyal customer.