HP
Hennie P

1 reviews | Active since Jun 2016

06 Dec 2019, 10:36

sad

So this review is just to inform People and Mercedes South Africa of my disappointment. My car was up to date with it's service history and was serviced by Mercedes the last time on 95000km's, my motor plan runs until 100 000km's. when my car was on 101 015km's there was an Oil lead and I took the car back to Mercedes. they inspected and said it was a lead on the pipe's and will cost approx. R 4100 to fix. not to bad - I asked them to fix it. I also then asked Mercedes to pay for the issue is good faith since the car went out of plan 3 days prior. after waiting for =almost 3monbths for an answer they came back and said NO - they will not fix in good faith and will not refund me. So Mercedes - I drive 2 Mercs, you don't want to do me a good faith on a small R 4000 issue - I will NOT EVER buy a Mercedes again. So you probably just lost about 10mil + rand as I buy 2 cars every 3 years. So who ever was the Bright spark that decided I was not a GOOD enough client - you just cost your company quite a bit of money.

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