GM
Given M

1 reviews | Active since Jul 2020

09 Jul 2020, 15:31

repairs

<div>Goo day Last year around October i was involved in an accident with a Mercedes Benz C200AMG line 2018 model.&nbsp; i was involved in an accident last year October and my vehicle was taken to impala panel beaters for repairs by momentum insurance . impala repaired the vehicle and called me to come and collect it , when i get there only to find that the car is not properly repaired since some panels were not closed .i called the manager to explain it and he said its not them is Mercedes Benz cargo motors who were working inside since they were doing the programing.they closed it and i drove back on the way i noticed that the dashboard speaker is not working , the head lights are pointing different directions , engine cover loose , bumper not align ,USB port damaged and changed without my knowledge and sensors not working both bumpers .i called impala and they said i must bring the car back to fix it .i took it back they said they can only fix the sensors temporarily since they have to order the part in Germany and i must wait three month for the part to arrive of which i did .The other problem were not fixed so i reported to momentum insurance and i took the car to Upington dealer of Mercedes Benz and they managed to only fix the lights and gave the quote for other repairs .that was in January 2020 in march they called to inform me that the parts has arrived i must bring the vehicle, before i can even go there they called and said they cannot finish the repairs due to lock down.After lockdown i called them and ask when are you booking the car for that parts they said we cannot book it because we don't have courtesy vehicle to give you.i must wait until they receive one after two days they called and said imust bring along R10 000 if i want to use their courtesy vehicles .i said ok and they came back and said my insurance must organize courtesy for me since the car is from insurance .luckily impala intervene and offered me a Toyota Etios .i took the car back for the second time , they took the car and called me after few days saying the part from Germany is wrong ,i ask the manager how come,how did you notice that the parts is wrong ,did you open my vehicle of which they said no but when i went to collect car yesterday (08.07.2020) i found out that they did open and unfortunately they didn't close the panels again and both impala panel beaters and cargo motors refuse to take responsibility of the damages they make in my vehicle . When i call impala they refer me to cargo vice versa i am tired now Now they managed to align the bumper and engine cover the rest is still outstanding after 8 month of driving up and down to them of which is almost 500km from where i am staying&nbsp;</div>

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